:root {
  --support-primary: #0051a2;
  --support-primary-dark: #003f7d;
  --support-secondary: #00b3a4;
  --support-surface: #ffffff;
  --support-surface-alt: #f0f5ff;
  --support-border: rgba(16, 24, 40, 0.08);
  --support-text: #1b1f24;
  --support-muted: #6b7280;
  --support-success: #0f8d4c;
  --support-shadow: 0 16px 40px rgba(15, 23, 42, 0.12);
  --support-radius-lg: 32px;
  --support-radius: 16px;
}

* {
  box-sizing: border-box;
}

html,
body {
  height: 100%;
}

body {
  margin: 0;
  font-family: 'Inter', 'Segoe UI', system-ui, -apple-system, BlinkMacSystemFont, sans-serif;
  background: linear-gradient(180deg, #f6f9fc 0%, #eef4ff 100%);
  color: var(--support-text);
  line-height: 1.6;
  font-size: clamp(16px, calc(1rem + 0.2vw), 18px);
}

a {
  color: var(--support-primary);
}

a:hover,
a:focus {
  color: var(--support-primary-dark);
}

.support-container {
  width: min(1120px, 92vw);
  margin: 0 auto;
}

.support-hero {
  position: relative;
  overflow: hidden;
  background: linear-gradient(120deg, #001b41 0%, #004792 50%, #00b3a4 100%);
  color: #fff;
  padding: 96px 0 72px;
}

.support-hero__content {
  max-width: 560px;
  position: relative;
  z-index: 2;
}

.support-hero__eyebrow {
  text-transform: uppercase;
  letter-spacing: 0.28em;
  font-weight: 600;
  font-size: 0.75rem;
  margin: 0 0 24px;
  color: rgba(255, 255, 255, 0.72);
}

.support-hero h1 {
  margin: 0 0 16px;
  font-size: clamp(2.4rem, 2.8vw + 1.4rem, 3.4rem);
  line-height: 1.1;
}

.support-hero__lede {
  font-size: 1.05rem;
  margin: 0 0 32px;
  color: rgba(255, 255, 255, 0.86);
}

.support-hero__cta {
  display: flex;
  gap: 16px;
  flex-wrap: wrap;
}

.support-hero__illustration {
  position: absolute;
  right: 0;
  top: 50%;
  transform: translateY(-50%);
  width: clamp(260px, 30vw, 420px);
  aspect-ratio: 1;
  pointer-events: none;
}

.support-hero__bubble {
  position: absolute;
  inset: 0;
  border-radius: 50%;
  background: radial-gradient(circle at 30% 30%, rgba(255, 255, 255, 0.28), transparent 70%);
  filter: blur(0px);
}

.support-hero__bubble--secondary {
  inset: 12% 8% 6% 14%;
  background: radial-gradient(circle at 70% 40%, rgba(0, 179, 164, 0.45), transparent 75%);
}

.support-hero__device-card {
  position: absolute;
  inset: auto 12% 14% 12%;
  padding: 24px;
  border-radius: 20px;
  background: rgba(255, 255, 255, 0.96);
  color: #00264d;
  box-shadow: 0 14px 40px rgba(0, 18, 46, 0.25);
  display: flex;
  flex-direction: column;
  gap: 6px;
  font-weight: 600;
}

.support-hero__device-heading {
  font-size: 0.75rem;
  text-transform: uppercase;
  letter-spacing: 0.16em;
  color: rgba(0, 38, 77, 0.65);
}

.support-hero__device-meta,
.support-hero__device-ip {
  font-size: 0.85rem;
  font-weight: 500;
  color: rgba(0, 38, 77, 0.65);
}

.support-section {
  padding: 72px 0;
}

.support-section--detection {
  margin-top: -56px;
}

.support-section--closing {
  padding-bottom: 96px;
}

.support-section--contact {
  padding-top: 0;
}

.has-support-js .support-section--contact[data-support-contact-section] {
  display: none;
}

.has-support-js .support-section--contact[data-support-contact-section].is-visible {
  display: block;
}

.support-card {
  background: var(--support-surface);
  border-radius: var(--support-radius);
  padding: 32px;
  box-shadow: 0 24px 48px rgba(15, 23, 42, 0.04);
  border: 1px solid rgba(15, 23, 42, 0.05);
}

.support-card--emphasis {
  border-radius: var(--support-radius-lg);
  background: #fff;
  box-shadow: 0 30px 60px rgba(15, 23, 42, 0.12);
}

.support-card--info {
  background: var(--support-surface-alt);
}

.support-card--speedtest {
  text-align: center;
}

.support-card--success {
  background: linear-gradient(135deg, rgba(15, 141, 76, 0.1), rgba(0, 179, 164, 0.1));
  border: 1px solid rgba(15, 141, 76, 0.2);
}

.support-card__header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 16px;
  margin-bottom: 24px;
}

.support-card__subtitle {
  margin: 0 0 12px;
  font-size: 0.95rem;
  text-transform: uppercase;
  letter-spacing: 0.12em;
  color: var(--support-muted);
}

.support-card__body {
  display: flex;
  flex-direction: column;
  gap: 24px;
}

.support-card__actions {
  display: flex;
  flex-wrap: wrap;
  gap: 16px;
}

.support-card--speedtest .support-card__actions {
  justify-content: center;
}

.support-value {
  margin: 0 0 6px;
  font-size: 1.2rem;
  font-weight: 600;
}

.support-meta,
.support-tip {
  margin: 0 0 8px;
  color: var(--support-muted);
  font-size: 0.95rem;
}

.support-meta__label {
  font-weight: 600;
  color: var(--support-text);
}

.support-meta--error {
  color: #d92d20;
  font-weight: 600;
}

.support-meta--success {
  color: var(--support-success);
  font-weight: 600;
}

.support-meta--muted {
  color: var(--support-muted);
}

.support-status {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  font-weight: 600;
}

.support-status::before {
  content: '';
  width: 10px;
  height: 10px;
  border-radius: 50%;
  background: var(--support-muted);
}

.support-status--online {
  color: var(--support-success);
}

.support-status--online::before {
  background: var(--support-success);
}

.support-status--offline {
  color: #d92d20;
}

.support-status--offline::before {
  background: #d92d20;
}

.support-status--unknown {
  color: var(--support-muted);
}

.support-status--unknown::before {
  background: var(--support-muted);
}

.support-tip {
  padding: 16px 20px;
  border-radius: 14px;
  background: rgba(0, 81, 162, 0.08);
  border-left: 4px solid var(--support-primary);
}

.support-pill {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  padding: 6px 14px;
  background: rgba(0, 81, 162, 0.12);
  border-radius: 999px;
  font-size: 0.85rem;
  font-weight: 600;
  color: var(--support-primary);
}

.support-pill--muted {
  background: rgba(107, 114, 128, 0.12);
  color: var(--support-muted);
}

.support-detected-grid {
  display: grid;
  gap: 24px;
  grid-template-columns: repeat(auto-fit, minmax(220px, 1fr));
}

.support-limited-info {
  display: flex;
  flex-direction: column;
  gap: 12px;
}

.support-empty-state {
  text-align: left;
}

.support-empty-state h3 {
  margin-top: 0;
  font-size: 1.4rem;
}

.support-empty-state__actions {
  display: flex;
  flex-wrap: wrap;
  gap: 16px;
  margin-top: 24px;
}

.support-manual-search {
  padding: 24px;
  border-radius: var(--support-radius);
  background: var(--support-surface-alt);
  border: 1px dashed rgba(0, 81, 162, 0.25);
  display: flex;
  flex-direction: column;
  gap: 16px;
}

.support-manual-search__fields {
  display: flex;
  flex-wrap: wrap;
  gap: 16px;
  align-items: flex-end;
}

.support-manual-search__fields--stack {
  flex-direction: column;
  align-items: stretch;
}

.support-field {
  display: flex;
  flex-direction: column;
  gap: 8px;
  min-width: 200px;
  font-size: 0.95rem;
  color: var(--support-muted);
}

.support-field select,
.support-field input {
  border: 1px solid rgba(15, 23, 42, 0.12);
  border-radius: 12px;
  padding: 12px 16px;
  font-size: 1rem;
  background: #fff;
  color: var(--support-text);
}

.support-field--grow {
  flex: 1 1 260px;
}

.support-field--grow input {
  width: 100%;
}

.support-manual-search__results {
  border-top: 1px solid rgba(15, 23, 42, 0.1);
  padding-top: 16px;
  display: flex;
  flex-direction: column;
  gap: 16px;
}

.support-manual-search__location {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 12px;
  margin: 8px 0 0;
}

.support-manual-search__location-status {
  margin: 0;
  font-size: 0.9rem;
}

.support-search-result {
  padding: 16px 20px;
  border-radius: 14px;
  background: #fff;
  border: 1px solid rgba(15, 23, 42, 0.08);
  box-shadow: 0 8px 20px rgba(15, 23, 42, 0.05);
  display: flex;
  flex-direction: column;
  gap: 6px;
}

.support-search-result__title {
  margin: 0;
  font-size: 1.05rem;
  font-weight: 600;
}

.support-search-result__meta {
  margin: 0;
  font-size: 0.9rem;
  color: var(--support-muted);
}

.support-search-result__actions {
  margin-top: 12px;
}

.support-network-test {
  padding: 24px;
  border-radius: var(--support-radius);
  background: rgba(0, 81, 162, 0.08);
  border: 1px solid rgba(0, 81, 162, 0.16);
  display: flex;
  flex-direction: column;
  gap: 8px;
}

.support-alert {
  margin: 12px 0 0;
  padding: 14px 18px;
  border-radius: 12px;
  font-size: 0.95rem;
  line-height: 1.5;
  display: flex;
  flex-wrap: wrap;
  gap: 6px;
}

.support-alert strong {
  font-weight: 600;
}

.support-alert--warning {
  background: rgba(217, 45, 32, 0.12);
  border: 1px solid rgba(217, 45, 32, 0.28);
  color: #7f1d1d;
}

.support-network-test__timestamp {
  font-size: 0.9rem;
  color: var(--support-muted);
}

.support-button {
  border: none;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 10px;
  padding: 12px 24px;
  border-radius: 999px;
  font-weight: 600;
  font-size: 1rem;
  cursor: pointer;
  transition: transform 0.18s ease, box-shadow 0.18s ease, background 0.18s ease;
  text-decoration: none;
}

.support-button:focus-visible {
  outline: 3px solid rgba(0, 81, 162, 0.4);
  outline-offset: 2px;
}

.support-button--primary {
  background: var(--support-primary);
  color: #fff;
  box-shadow: 0 12px 24px rgba(0, 81, 162, 0.25);
}

.support-button--primary:hover,
.support-button--primary:focus {
  background: var(--support-primary-dark);
  transform: translateY(-1px);
}

.support-button--ghost {
  background: rgba(255, 255, 255, 0.9);
  color: var(--support-primary);
  border: 1px solid rgba(0, 81, 162, 0.2);
}

.support-button--ghost:hover,
.support-button--ghost:focus {
  background: rgba(0, 81, 162, 0.08);
}

.support-button[disabled],
.support-button[aria-disabled="true"] {
  opacity: 0.6;
  cursor: not-allowed;
  box-shadow: none;
}

.support-contact-warning {
  margin-top: 16px;
  transition: color 0.2s ease;
}

.support-layout {
  display: grid;
  gap: 32px;
  grid-template-columns: minmax(0, 2fr) minmax(0, 1fr);
}

.support-main__header {
  margin-bottom: 32px;
}

.support-progress {
  display: flex;
  align-items: center;
  gap: 16px;
  flex-wrap: wrap;
  margin-top: 16px;
}

.support-progress__item {
  display: flex;
  align-items: center;
  gap: 12px;
  padding: 12px 18px;
  border-radius: 14px;
  background: rgba(0, 81, 162, 0.06);
  color: var(--support-muted);
  font-weight: 500;
}

.support-progress__item.is-active {
  background: rgba(0, 81, 162, 0.16);
  color: var(--support-primary);
  box-shadow: inset 0 0 0 1px rgba(0, 81, 162, 0.28);
}

.support-progress__number {
  width: 28px;
  height: 28px;
  border-radius: 50%;
  background: var(--support-primary);
  color: #fff;
  font-size: 0.85rem;
  display: flex;
  align-items: center;
  justify-content: center;
}

.support-progress__item.is-active .support-progress__number {
  background: #fff;
  color: var(--support-primary);
  box-shadow: inset 0 0 0 1px rgba(0, 81, 162, 0.5);
}

.support-progress__label {
  font-size: 0.9rem;
}

.support-progress-summary {
  margin-left: auto;
  font-weight: 600;
  color: var(--support-muted);
}

.support-step {
  margin-bottom: 32px;
  padding: 28px;
  border-radius: 18px;
  background: #fff;
  box-shadow: 0 18px 30px rgba(15, 23, 42, 0.08);
  border: 1px solid rgba(15, 23, 42, 0.06);
}

.support-step h3 {
  margin-top: 0;
  font-size: 1.45rem;
}

.support-step__illustration {
  margin: 20px auto;
  text-align: center;
  display: flex;
  justify-content: center;
  align-items: center;
  width: min(100%, 420px);
  padding: 12px;
  border-radius: 20px;
  background: rgba(255, 255, 255, 0.65);
  box-shadow: inset 0 0 0 1px rgba(15, 23, 42, 0.05);
}

.support-step__illustration img {
  width: 100%;
  max-width: 100%;
  height: auto;
  max-height: 100%;
  object-fit: contain;
  border-radius: 12px;
  box-shadow: 0 12px 28px rgba(15, 23, 42, 0.12);
}

.support-step__actions {
  margin-top: 24px;
  display: flex;
  flex-wrap: wrap;
  gap: 16px;
}

.support-checklist {
  margin: 16px 0;
  padding-left: 20px;
}

.support-checklist li {
  margin-bottom: 10px;
}

.support-ordered {
  margin: 16px 0 8px;
  padding-left: 22px;
}

.support-ordered li {
  margin-bottom: 10px;
}

.support-contact-grid {
  display: grid;
  gap: 20px;
  grid-template-columns: repeat(auto-fit, minmax(220px, 1fr));
}

.support-contact-form {
  background: var(--support-surface);
  border-radius: var(--support-radius-lg);
  padding: 36px 40px;
  box-shadow: 0 28px 56px rgba(15, 23, 42, 0.1);
  border: 1px solid rgba(15, 23, 42, 0.06);
  display: flex;
  flex-direction: column;
  gap: 24px;
}

.support-contact-form__intro {
  max-width: 640px;
}

.support-contact-form__intro h2 {
  margin: 0 0 12px;
  font-size: clamp(2rem, 1.6vw + 1.6rem, 2.6rem);
}

.support-contact-form__intro p {
  margin: 0;
  color: var(--support-muted);
  font-size: 1rem;
}

.support-contact-form__body {
  display: flex;
  flex-direction: column;
  gap: 16px;
}

#zammad-feedback-form {
  background: rgba(0, 81, 162, 0.04);
  border-radius: var(--support-radius);
  padding: 24px;
  border: 1px solid rgba(0, 81, 162, 0.12);
}

#zammad-feedback-form form {
  display: grid;
  gap: 18px;
}

#zammad-feedback-form label {
  display: flex;
  flex-direction: column;
  gap: 8px;
  font-weight: 600;
  color: var(--support-text);
  font-size: 0.95rem;
}

#zammad-feedback-form input,
#zammad-feedback-form textarea,
#zammad-feedback-form select {
  border: 1px solid rgba(15, 23, 42, 0.16);
  border-radius: 12px;
  padding: 12px 16px;
  font-size: 1rem;
  font-family: inherit;
  color: var(--support-text);
  background: #fff;
  width: 100%;
}

#zammad-feedback-form textarea {
  min-height: 160px;
  resize: vertical;
}

#zammad-feedback-form button[type='submit'],
#zammad-feedback-form input[type='submit'] {
  align-self: flex-start;
  border: none;
  border-radius: 999px;
  background: var(--support-primary);
  color: #fff;
  font-weight: 600;
  padding: 12px 28px;
  cursor: pointer;
  transition: background 0.18s ease, transform 0.18s ease, box-shadow 0.18s ease;
}

#zammad-feedback-form button[type='submit']:hover,
#zammad-feedback-form button[type='submit']:focus,
#zammad-feedback-form input[type='submit']:hover,
#zammad-feedback-form input[type='submit']:focus {
  background: var(--support-primary-dark);
  box-shadow: 0 12px 24px rgba(0, 81, 162, 0.25);
  transform: translateY(-1px);
}

#zammad-feedback-form .zammad-antispam-error {
  color: #b00020;
  margin-top: 4px;
  font-size: 0.95rem;
}

#zammad-feedback-form .hp-field-wrap {
  position: absolute;
  left: -10000px;
  top: auto;
  width: 1px;
  height: 1px;
  overflow: hidden;
}

.support-contact {
  background: rgba(0, 81, 162, 0.06);
  border-radius: 16px;
  padding: 20px;
}

.support-contact h4 {
  margin-top: 0;
}

.support-list {
  margin: 0;
  padding-left: 20px;
}

.support-list li {
  margin-bottom: 10px;
}

.support-faq {
  border-radius: 14px;
  background: rgba(0, 81, 162, 0.04);
  padding: 12px 18px;
  margin-bottom: 12px;
}

.support-faq summary {
  cursor: pointer;
  font-weight: 600;
}

.support-faq[open] {
  background: rgba(0, 81, 162, 0.12);
}

.support-faq p {
  margin: 12px 0 0;
  color: var(--support-muted);
}

.support-sidebar {
  display: flex;
  flex-direction: column;
  gap: 24px;
}

.support-finish {
  display: none;
  margin-top: 24px;
}

.support-finish.is-visible {
  display: block;
}

.support-closing-card {
  padding: 48px;
  border-radius: var(--support-radius-lg);
  background: linear-gradient(120deg, rgba(0, 71, 146, 0.12), rgba(0, 179, 164, 0.18));
  text-align: center;
  box-shadow: 0 24px 48px rgba(15, 23, 42, 0.08);
}

.support-closing-card h2 {
  margin-top: 0;
  font-size: clamp(2rem, 2vw + 1rem, 2.6rem);
}

.support-closing-card__actions {
  margin-top: 24px;
  display: flex;
  justify-content: center;
  gap: 16px;
  flex-wrap: wrap;
}

.support-footer {
  padding: 32px 0;
  border-top: 1px solid rgba(15, 23, 42, 0.1);
  background: rgba(255, 255, 255, 0.9);
  text-align: center;
  font-size: 0.95rem;
  color: var(--support-muted);
}

.has-support-js .support-step {
  display: none;
}

.has-support-js .support-step.is-active {
  display: block;
}

.has-support-js .support-finish {
  display: none;
}

.has-support-js .support-finish.is-visible {
  display: block;
}

@media (max-width: 1200px) {
  .support-hero {
    padding: 88px 0 68px;
  }

  .support-hero__illustration {
    right: 24px;
    width: clamp(240px, 28vw, 360px);
  }

  .support-layout {
    grid-template-columns: minmax(0, 1.5fr) minmax(0, 1fr);
  }

  .support-contact-form {
    padding: 32px 36px;
  }
}

@media (max-width: 900px) {
  .support-hero {
    padding: 72px 0 56px;
  }

  .support-hero__illustration {
    position: relative;
    opacity: 1;
    top: auto;
    right: auto;
    transform: none;
    width: min(76vw, 320px);
    margin: 44px auto 0;
  }

  .support-layout {
    grid-template-columns: 1fr;
  }

  .support-contact-form {
    padding: 28px 30px;
  }

  #zammad-feedback-form {
    padding: 20px;
  }

  #zammad-feedback-form button[type='submit'],
  #zammad-feedback-form input[type='submit'] {
    width: 100%;
  }
}

@media (max-width: 1024px) {
  .support-hero {
    padding: 80px 0 60px;
  }

  .support-hero__illustration {
    position: relative;
    opacity: 1;
    top: auto;
    right: auto;
    transform: none;
    width: min(78vw, 340px);
    margin: 48px auto 0;
  }

  .support-section--detection {
    margin-top: -32px;
  }

  .support-layout {
    grid-template-columns: 1fr;
  }

  .support-sidebar {
    flex-direction: row;
    flex-wrap: wrap;
  }

  .support-sidebar > .support-card {
    flex: 1 1 260px;
  }
}

@media (max-width: 640px) {
  body {
    font-size: clamp(17px, calc(0.9rem + 1vw), 19px);
  }

  .support-card__subtitle {
    font-size: 1.05rem;
  }

  .support-meta,
  .support-tip {
    font-size: 1rem;
  }
}

@media (max-width: 768px) {
  .support-container {
    width: min(100%, 92vw);
  }

  .support-hero__content {
    max-width: 100%;
  }

  .support-hero__cta {
    flex-direction: column;
    align-items: stretch;
  }

  .support-hero__cta .support-button {
    width: 100%;
  }

  .support-section {
    padding: 56px 0;
  }

  .support-card {
    padding: 24px;
  }

  .support-card--emphasis {
    border-radius: 24px;
  }

  .support-card__header {
    flex-direction: column;
    align-items: flex-start;
  }

  .support-card__actions {
    flex-direction: column;
  }

  .support-card__actions .support-button {
    width: 100%;
  }

  .support-detected-grid {
    grid-template-columns: 1fr;
  }

  .support-layout {
    grid-template-columns: 1fr;
  }

  .support-step {
    padding: 22px;
  }

  .support-step__actions {
    flex-direction: column;
    align-items: stretch;
  }

  .support-step__actions .support-button {
    width: 100%;
  }

  .support-manual-search {
    padding: 20px;
  }

  .support-manual-search__fields {
    flex-direction: column;
    align-items: stretch;
  }

  .support-manual-search__fields .support-button {
    width: 100%;
  }

  .support-empty-state__actions,
  .support-closing-card__actions {
    flex-direction: column;
    align-items: stretch;
  }

  .support-empty-state__actions .support-button,
  .support-closing-card__actions .support-button {
    width: 100%;
  }

  .support-contact-form {
    padding: 24px;
  }

  .support-progress {
    gap: 12px;
  }

  .support-progress__item {
    flex: 1 1 calc(50% - 12px);
    padding: 12px 16px;
    min-width: 140px;
  }

  .support-progress-summary {
    margin-left: 0;
    width: 100%;
    text-align: right;
  }
}

@media (max-width: 520px) {
  .support-hero h1 {
    font-size: 2.05rem;
  }

  .support-card,
  .support-network-test,
  .support-manual-search {
    padding: 20px;
  }

  .support-card__actions {
    flex-direction: column;
  }

  .support-card__actions .support-button,
  .support-hero__cta .support-button,
  .support-step__actions .support-button,
  .support-manual-search__fields .support-button,
  .support-empty-state__actions .support-button,
  .support-closing-card__actions .support-button,
  #zammad-feedback-form button[type='submit'],
  #zammad-feedback-form input[type='submit'] {
    width: 100%;
  }

  .support-empty-state__actions,
  .support-closing-card__actions {
    flex-direction: column;
    align-items: stretch;
  }

  .support-progress__item {
    flex: 1 1 100%;
  }
}